Build your strategy to break on through to the next generation of customer centric analytics

Join us for Earnix’s 7th annual Summit! Customer Centric Analytics & Innovation

This two-day conference offers a unique opportunity for you to meet with and learn from an exclusive group of financial services executives who are setting the trends and leading their organisation’s digital transformation with advanced analytics.

Mark Your Calendar: 7th-8th November at County Hall, London

The Summit is being held at the historic County Hall in Central London, overlooking the River Thames, the Westminster Bridge, Houses of Parliament and Big Ben!

Focused on Analytics in Financial Services

The Summit is a two-day conference focused on customer analytics in financial services, providing you with the insights needed to address current challenges, and prepare you for the emerging trends in analytics, technology, regulation, and much more.

Special Sessions on Machine Learning and Personalisation

Machine learning and personalisation are two areas that are critical to your success, which will be covered throughout the conference. Hear from experts on the state of the industry, and how Earnix is developing new software enabling you to be a leader in these emerging technologies.

An Exclusive Delegate List

The Summit is an exclusive gathering of 200 senior executives from leading insurance and banking organisations from across the globe. Business heads, chief actuaries, heads of pricing/product, head of digital, and other related executives attend. This is a great opportunity to network and learn from your peers, who are facing the same challenges as you.

World-Class Industry Speakers

Hear from a lineup of world-class business leaders, who explain how they are innovating with advanced analytics, and what strategic choices they are making to excel in the turbulent marketplace being disrupted by InsurTech/FinTech, new technologies, changing consumer expectations and regulations.

Learn How to Leverage the Earnix Platform

At the conference workshops and throughout the two days, you’ll benefit from case study presentations of best practices using the Earnix software and hear about the Earnix product road map. You’ll get an inside view of what to expect in future releases and how to leverage it into your business. In round table discussions, attendees share ideas with other Earnix users.

People at the conference
People at the conference
People at the conference

Partial List of Conference Topics

  • Machine learning – Integrating and operationalising
  • Pricing analytics – Best practices & new strategies
  • Personalisation – New capabilities for a competitive edge
  • Hybrid modeling – New techniques that enhancing existing modeling


  • Regulations – How they impact your analytics programs and agenda
  • Workshops - Covering Earnix products, case studies, and more
  • Thought leadership – On innovation, InsurTech/FinTech, and more
  • Networking, round table discussions, interactive sessions, and more

Meet the Speakers

The Summit is a thought provoking and engaging experience. Hear from industry leaders who are setting the trends, share insights and best practices with industry peers.

Keynote Speakers

Industry Speakers


Wednesday 7th November

Insurance Stream
Banking Stream
Plenary Session

Insurance Stream

Banking Stream

8:00 - 9:00
Registration and Welcome Reception
9:00 - 09.30
Workshop Welcome
Dr. Reuven Shnaps, Chief Analytics Officer @ Earnix
Professional Services Update / Insights
09:30 - 10:00
Earnix Product Update

Yaron Lavie, VP Products @ Earnix
New Features in Earnix Price-it


10:00 - 10:30
Pricing 3.0 - Journey to a Modern Pricing team

Paul Davies, Head of Data Science @ Domestic & General


10:30 - 11:00
Networking & Refreshment Break
11:00 - 11:30
Auto Insurance Pricing in a Highly Dynamic Market –
“Winning” the Comparison Sites “Game”
Oren Kohavi, Professional Services @Earnix


Changing a pricing culture via data and analytics -
Increasing trust in centralized scientifically-based prices
Giovanni Oppenheim, Professional Services @Earnix


11:30 - 12:00
Practical Advanced Machine Learning via an
Integration with DataRobot
Adar Ben Aderet, Professional Services @Earnix and
H.P. Bunaes, Director, Banking Practice @ DataRobot


Loan Pricing: Bridging the Competitors’ Data Gap
with Machine Learning
Nimrod Lanir, Professional Services @Earnix


12:00 - 12:30

Personalizing Insurance Policy Coverage Options for a Customer Centric Based Competitive Advantage
Lucy Kadets, Product Manager @Earnix


Personalizing Banking Offerings for a Customer Centric Based Competitive Advantage
Noga Aloni, Product Manager @Earnix


12:30 - 13:30
13:30 - 14:30

Summit Welcome
Udi Ziv, Chief Executive Officer @ Earnix
Customer Centric Digital Transformation – A Sea Change in Financial Services


14:30 - 15:15
Keynote Speaker
Randy Termeer, General Manager of Auto, USAA
The Culture and Technology Behind a Customer Centric Organization


15:15 - 15:45
Networking & Refreshment Break
15:45 - 16:15

Pricing Excellence
Michal Kwiecinski, CEO Advisor @ Earnix
Pricing Excellence – Best Practice for Managing Through the Paradigm Shift


Pricing Best Practices
Francesco Lo Buono, Head of Pricing, Intesa Sanpaolo
Calibrating Pricing Strategy Across the Enterprise


16:15 - 17:00
Keynote Speaker
Amir Raveh, Founder and President, HYPE Foundation
Analytics in Sports – It's a Whole New Ballgame
17:00 - 18:00
Cocktails & Networking
18:00 - 20:00
Dinner & Entertainment
After Party

Thursday 8th November

Insurance Stream
Banking Stream
Plenary Session

Insurance Stream

Banking Stream

8:00 - 8:50
Welcome Reception
9:00 - 09:45
Keynote Speaker
Caroline Logue, Financial Services @ Google
Analytics for Personalization and Pricing – The Google Way
09:45 - 10:30
Earnix Product Update
Yaron Lavie, Vice President Products @ Earnix
The Earnix Product Road Map – New Capabilities for Advanced Analytics


10:30 - 11:00
Refreshment Break
11:00 - 11:30

Innovation with Analytics
Peter Kelly, Director, Actuarial, Data and Decision Sciences @ Hastings Direct
Built for the Way to Win

Innovation with Analytics

Mritunjay Bhanot, Head of Analytics,
Retail Lending @ Axis Bank
The Journey to Optimization Across the Business
11:30 - 12:00

Expanding the Influence of Analytics
Patrick Eugster, CEO @ Dextra
Marcus Looft, Chief Product Officer @ Dextra
Combining Actuarial and Marketing Analytics for
the Customer Journey

Expanding the Influence of Analytics
Vasiliki Katsimardou, Head of Deposits @ Eurobank, Greece
Using Analytics to Win in a Challenging Interest Rate Environment

12:00 - 12:45
Birds of a Feather
Peer-to-Peer Round Table Discussions
12:45 - 13:45
13:45 - 14:30
Toby Alfred, MD of Customer Acquisition @ Marcus/Goldman Sachs. (former)
Attaining the 360 Degrees of the Customer Journey with Analytics
14:30 - 15:00

Trending in Analytics
Owen Morris, MD Aviva Quantum @ Aviva
The Race to a Frictionless Customer Experience: Key Trends that Define What's Ahead


Trending in Analytics Panel
Chad Wallace, Head of Digital Channels and Products @ CapitalOne
Karin Dekker, Global Pricing team @ ING
Jakob Hyttel-Sørensen Head of Advanced Analytics @Nykredit

15:00 - 15:30

Innovation in Analytics
Juan Miguel Monjo, Partner @ Deloitte
Michael Noack, Director @ Delotte
Timing is Everything - Leveraging Moments that Matter

Analytics as the Fuel for the Modern Enterprise


15:30 - 15:45
Quick Stretch
15:45 - 16:30
Keynote Speaker
Zia Zaman, Chief Innovation Officer @ MetLife
8 Vectors of Change: How Customer Experience Becomes the Differentiator


16:30 - 17:00
Closing Session
Udi Ziv, Chief Executive Officer @ Earnix


We have negotiated special rates at a selection of properties. Please see below:

London Marriott Hotel County Hall

1 minute walk to etc.venues County Hall

Park Plaza Westminster Bridge

3 minute walk to etc.venues County Hall

Park Plaza County Hall

4 minute walk to etc.venues County Hall


Park Plaza Waterloo

9 minute walk to etc.venues County Hall

Hampton by Hilton Waterloo

13 minute walk to etc.venues County Hall


If you wish to view further details, make an enquiry / book hotel accommodation please click here and follow the instructions. Alternatively, please call +44 (0)1905 732737 or email

The rooms are subject to availability at the time of booking.